Shipping & Delivery Policy

We understand that when you make an order, you want your merch as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast.

$6.90 Shipping Fee & FREE SHIPPING

We are glad to bring our customers great value and service. That's why we offer free shipping on orders over $59.99. 

Orders under $59.99 only need to pay $6.90 for shipping.

Delivery time

Delivery time refers to the time from order confirmation to completion of order processing and preparation of the package. When your order is verified, we will notify you via email/SMS. The delivery period starts when the courier company receives the package, and it corresponds to the time required for your package to arrive at the address specified when the order was placed.

Logistics advantage

We have overseas warehouses in the United States and the United Kingdom, and also cooperate with Amazon FBA logistics. So we can get your order to you quickly and safely.

Order processing time: 1-2 work days

Delivery from US warehouse: 3-5 work days.

Finally, the time from order placement to delivery to your home is 4-7 work days.

Countries/regions supported for delivery

United States: Kettle collection, Kitchen Appliances collection and Drinkware collection
United Kingdom: Promotional products for UK collection

About customs tax
Because our products are shipped from overseas warehouses in the United States or the United Kingdom, customers do not need to bear customs taxes.

Questions / Concerns?

If anything is unclear or if your have a special circumstance, give us a shout!
We can be reached by outlook or email ：susteas.shop@gmail.com


We will always do our best help you ~